Understand how leadership intentions translate into everyday work.
Bring together the experiences of executives, managers, supervisors, frontline employees, and contractors. The proposed diagnostic combines confidential workforce perspectives with interviews, field observations, and relevant operational evidence.
Agree the scope and examine perspectives alongside operational evidence.
Select priorities, owners, and measures. Support may include coaching, mentoring, facilitated learning, or operational advisory.
Repeat comparable measures and examine what changed in practice and what needs further attention.